Dropshipping is a business that will help entrepreneurs of any age to become successful. It is one of the most effective business ventures nowadays, where many people have already found a way to thrive.
But just like other types of businesses, Dropshipping has its fair share of issues that entrepreneurs experience. As a Dropshipper, you have to know your shop’s limitations in terms of having issues with your service provider.
If your service provider keeps on running into issues, your Shopify Dropshipping Website might have a tarnished reputation. Customers will view your shop as problematic and full of issues. This might not be a huge problem for your provider, but it will have a big impact on your shop.
One of the most famous providers is Oberlo. It is an app specially made for Dropshipping where entrepreneurs can link their Shopify Dropshipping Websites to it and start selling products that Oberlo has in store for them.
However, it is an app with a lot of flaws and issues! Even though it has been around for quite some time, it still has a lot of complications and flaws as a Dropshipping partner.
Everything That’s Wrong with Oberlo
One of the most famous providers is Oberlo. Yes, it is a platform that provides dropshippers with products that they can re-sell. However, it is an app with a lot of flaws and issues! Even though it has been around for quite some time, it still has a lot of complications and flaws as a Dropshipping partner.
DELIVERY TAKES TOO LONG.
As a service provider, Oberlo has to make sure that their deliveries reach the customers quickly. However, some items arrive after 30 days or processing, while some countries receive their items after 60 days!
2 months of waiting for an item that can be bought elsewhere is completely not worth it. Your Dropshipping website has to be professional and efficient; that is how your customers will want to order from you again.
But if your Dropshipping website will take 1-2 months before delivering the items to your customers, you can be sure that they will never order from you again.
By giving your customers a bad experience from your shop, they will surely stop trusting you. They will associate Oberlo’s issues with your shop because, based on their knowledge, you’re the one responsible for the delayed delivery.
HIDDEN MONTHLY FEES
Oberlo markets their app to have a free plan. This means that dropshippers have the option to use the Basic Plan for free without any cost. However, they will still charge them for the Basic Plan. Oberlo is notorious for lying to their partners.
They market that their app offers a free version, but once the dropshipper has linked their Shopify account, Oberlo will sneakily charge them every month just by using the Basic Plan. As a Dropshipping partner, Oberlo has to be honest with its clients.
Doing business with a company that will lie straight to your face is something that should never occur.
As business owners, we all know that it is important to have a business partner who will help your company thrive and succeed. It is also part of a partnership to have an agreed set of terms where the owner pays the partner his or her fair share of salary.
But what if you have a partner who has another partner who requires your business to pay them as well? It’s totally unfair because you’re paying two people, but you’re only getting one service.
Since the agreement is between the Dropshipper and the company of Oberlo, Oberlo should be the one handling the payment for AliExpress. But this is not the case. It is scrutinizing how a Dropshipper has to pay both Oberlo and AliExpress for the expenses that are deemed important for the business.
And since most Dropshippers are unaware of this, they blindly agree to it and end up getting less revenue than what they are supposed to. This can be avoided by picking a different partner. For example, WeFullFill is a great Dropshipping app that provides better service and a more competent system support.
THEIR APP IS FULL OF BUGS
For your Dropshipping business, you need to choose your service provider carefully because their performance will determine how smooth your customers’ experience will be as they avail from your shop.
But what if your company gets dragged along the issues of your provider? Oberlo is an app that has a lot of bugs that trigger a very terrible performance. Sometimes, these bugs can have a huge impact on your company.
Sometimes, orders go missing, customers fail to track their orders, prices displayed on the website are wrong, and a whole lot more of flaws from Oberlo that will be reflected in your company.
Customers will view your shop badly just because you partnered up with Oberlo.
DOESN’T HAVE AN EFFECTIVE CUSTOMER SERVICE
Because their business is targeted towards selling products, Oberlo needs to have a great customer service, right? But sadly, they don’t. Their customer service only reads the script that the company provided for them without actually trying to help their clients who are in need of assistance.
Calling or messaging Oberlo’s customer support is just a waste of time. Clients will only have to repeatedly wait in line and spend an hour speaking with a representative who will only try to calm them down without giving suggestions or concrete answers that can resolve their clients’ concerns.
INCOMPETENT CHAT SUPPORT
Providers need to have a competent chat supper because it is one of the most effective ways to value their customer’s time and to assure them that they can be relied on by their clients. However, Oberlo seems to fail on this part. Their live chat support is extremely slow.
As a Dropshipping platform for entrepreneurs, it goes without saying that Oberlo has to have an efficient chat support system because business owners will have several questions about their site and the products they sell.
But if Oberlo continues to provide their clients with a very slow chat support service, they will lose their clients’ satisfaction. Surely, their clients will feel agitated about this issue because they need answers to their questions quickly. But if the chat support answers their questions after a few hours, that will not suffice for a great client-provider relationship.
LOW QUALITY PRODUCTS
As a provider, Oberlo does not actually provide its clients with high quality products. For the price that customers are going to pay and for the quality that they get, it is very unreasonable. If you’re going to become a dropshipper, the best thing that you can do is to have good quality products to sell.
Don’t ever settle for sub-par quality of products just because it is a little cheaper than those with amazing quality. Remember that customers will only give your shop one chance to prove to them that it is worth it to purchase items from you. You would not want to disappoint them by providing products that do not meet their presumed quality.
COLLABORATES WITH POOR SERVICE PROVIDERS
In the Dropshipping industry, where you get your products is one of the most important factors that will determine your conversion rate. But because Oberlo collaborated with AliExpress, a poor service provider with a terrible reputation, your shop’s reputation might also be harmed.
AliExpress is known to have products that are extremely cheap… but the quality is cheap as well. More often than not, customers mainly complain about how easy it is for items to get broken or to be damaged. “You get what you pay for” is a common phrase that cheap stores use against their customers, but your shop is not cheap, right? So why would you want to associate your brand with a cheap provider?
If that’s the case, don’t even think of having Oberlo as your partner in your Dropshipping business because their products are not worth it.
DOESN’T PROVIDE OPTION TO WORK AS A STANDALONE SERVICE
At Oberlo, you are only allowed to use their app in conjunction with a Shopify Dropshipping Website. They work exclusively with the said website. That’s why if you’re going to choose Oberlo over other Dropshipping partners you can only use it on a Shopify account.
This isn’t necessarily a bad thing, but it limits entrepreneurs from broadening their reach. They can only reach an audience familiar with the Shopify website, which only means that they have no full access to their whole target audience.
Unlike if your dropshipping website is a website made specifically by your company without any affiliations from another bigger company, your shop has to be registered under the Shopify system to enjoy Oberlo’s partnership, which, let’s be honest, isn’t even that great.
Well, there are a lot of other better options that you can partner with other than Oberlo. For example, there is this app called WeFullFill that allows users to create their Dropshipping website without any hassle, and they allow Dropshippers to have a standalone website.
This app is very responsive. They do their best always to have efficient chat support and customer support because they believe that a decent communication between their client and them is the most important factor that will determine how their professional relationship will go.
Other than that, their app is also always updated, so Dropshippers can stop worrying about random bugs and flaws in the app that might affect their dropshipping website. This is done because WeFullFill doesn’t want their clients’ websites to experience any form of malfunction because WeFullFill cares about their clients – not just their money.
But the best thing about WeFullFill is that they always go the extra mile to educate their clients about things that they need to know about the Dropshipping industry. They have a blog that focuses on the things that need to be discussed, and they always listen to their clients’ concerns whenever they are in trouble.
At WeFullFill, the clients’ needs are always prioritized.
For example, they give out advice on what types of products are easier to sell and what to look for in a product so that it will reflect your company’s individuality.
According to WeFullFill, here are the most appropriate products to sell on your Dropshipping website:
- Lifestyle Products – people are always in need of new lifestyle products. And the good thing is that there are a lot of different products under this section! It can range from household materials to clothes and even cooking materials. This is a very broad genre, so make the most out of it and sell them for a better conversion rate.
- Beauty Products – now, this one is pretty self-explanatory. Cosmetics, perfumes, and anything related to beautification will always sell like pancakes! Make sure to pick a supplier that will provide you with quality products and stick to them.
And did you know that if you work with a certain supplier for a long period of time, there is a high chance that they will offer you some discounts? So be loyal to your provider if they are providing you with great deals!
- Technical Products – since we are living in the 21st century, where the world is filled with technology, technical products are surely one of the most effective products to sell. There is a surge in demand for these products because people are more techie nowadays.
However, it is important to get the products from a reliable and credible supplier because these are riskier to sell since people use them in automobiles and construction of plumbing, households, and electricity-related items.